Gambling should be entertainment that you pay for, in the way you would pay for a concert or a night out. It is not a way to earn money or to solve a financial problem. The casino is for adults only: 19+ in most provinces and 18+ in Alberta, Manitoba and Quebec. We give you tools to stay in control, and we ask you to use them before they are needed.
Take a pause if several of these sound familiar:
All tools sit under Gambling Limits in your profile and work on every device:
| Tool | What it does | When it applies |
|---|---|---|
| Deposit limit | Caps what you can deposit per day, week or month | A new or lower limit applies at once; raising or removing it takes 24 hours |
| Session limit | Caps the length of a gaming session in minutes | Applies to your next session |
| Cooling-off | Blocks play and deposits for a period you choose | Takes effect immediately; cancelling takes 24 hours |
| Self-exclusion | Locks the account for a fixed period or indefinitely | Confirmed through a link sent by e-mail |
| History | Lists transactions, bonuses, casino sessions and sports bets | Always available for a clear view of your spending |
A deposit limit of zero blocks the account for six months, so use it only when you mean to.
A cooling-off period is a short break that you choose in advance. Self-exclusion is a longer step. You can start it from your profile, then confirm it using the link we send to your e-mail address within 24 hours. During the period you cannot log in, deposit or play. Ending a self-exclusion early is not possible, so choose the duration carefully.
Keep your login details private and never leave a signed-in device where a child can use it. Filtering software can block gambling sites on shared computers and phones, and the parental controls of your device and router help too. If you suspect that a minor has opened an account, tell us at once and we will act on it.
Free and confidential help is available around the clock in several provinces:
Gamblers Anonymous meetings run in most large cities, and your family doctor can point you to local counselling.
If you want to change a limit, start a break or ask a question about your play, reach the support team in the live chat or at [email protected]. Asking for help is never an inconvenience for us.
