This policy explains how the casino at riverspin-casino.ca handles personal data about visitors and registered players. By creating an account or using the website you confirm that you have read it. If you disagree with any part of it, please do not register.
We collect the data we need to run an account and to meet legal duties:
We use personal data to create and secure your account, to verify identity and age, to process payments, to credit bonuses and loyalty rewards, to answer support requests and to prevent fraud and money laundering. We also use it to monitor play for signs of harm and to enforce the limits you set, and to improve the website. Marketing messages are sent only if you have agreed to them, and every message contains an option to unsubscribe.
We share data only with parties who need it for a defined purpose: payment providers and banks, identity verification services, game providers for the technical delivery of games, analytics and security services, professional advisers and, where the law requires it, regulators, courts or law enforcement. We do not sell personal data.
Our service providers may process data in countries other than the one you live in. Where this happens we expect them to protect the data to a level comparable to the one you would have at home, and we limit what is shared to what the task requires.
We keep account and transaction data for five years after you stop using our services, because the law requires it. Some records, such as verification files or logs of an investigation, may be kept for longer when a legal duty or a pending dispute makes it necessary. When the period ends the data is deleted or anonymised.
The connection between your device and the website is protected with TLS 1.3. An intrusion detection system scans traffic for unauthorised access attempts, we work only with PCI-compliant payment gateways, and access to personal data inside our team is limited to the staff who need it. No online service is free of risk, so choose a strong password and keep your devices updated.
You can ask us for a copy of the personal data we hold about you, request corrections, ask for deletion where the law does not oblige us to keep the data, object to marketing and withdraw consent you gave earlier. Depending on where you live, privacy laws such as PIPEDA or provincial legislation may give you additional rights, including the right to complain to the privacy regulator in your province. Send requests to [email protected], and we will answer within a reasonable time after confirming your identity.
The website uses cookies in four groups: strictly necessary cookies that keep you signed in and secure the session, functionality cookies that remember choices such as your language, performance cookies that measure how the site is used, and targeting cookies that attribute registrations to campaigns. Only the strictly necessary group is always on. You can accept or decline the others in the cookie banner and remove cookies at any time in your browser settings.
The casino is for adults only. We do not knowingly collect data from anyone below the legal gambling age, and we close accounts and delete the data when we find that a minor has registered.
We update this policy when our practices or the law change, and the current version is always the one on this page. Questions about your data can be sent to [email protected].
